What is DND?
DND simply means Do Not Disturb.
The DND service gives subscribers the freedom to choose what messages they want to receive from various networks. Network users need to be protected from unwanted text messages. This made the NCC( Nigerian Communication Commission) enforce DND on all network providers.
All service operators have been mandated by the NCC to set aside a Common Short Code (2442). This will enable subscribers to take necessary actions regarding unwanted text messages.
Considering the wide range of services which include:
- Banking/Insurance/Financial Products
- Real Estate
- Consumer Goods and Automobiles
- Communication/ Broadcasting/ Entertainment/ IT
- Tourism and leisure
- Religion(Christianity, Islam, others)
The NCC directed the service operators to give necessary instructions and clarifications to all network subscribers. This would enable users to subscribe to a particular service/services /none at all.
Does the DND Service Cost Money?
No. All DND service is totally free to customers.
What are the main features of DND?
The DND service features are:
Full DND Mode: Full DND which is SMS “STOP” to 2442. It does not allow the subscriber to receive any unsolicited message from the operators at all. This allows customers to Opt Out totally from receiving any unwanted messages via SMS
Partial DND Mode: This mode allows customers to filter service categories for messages they wish to receive. Customers can select the services they wish to receive messages from.
Below are the various DND service options:
“SMS 1” for receiving SMS relating to Banking? Insurance/ Financial products to 2442”
“SMS 2” for receiving |SMS relating to Real Estate to 2442”
“SMS 3” for receiving SMS relating to Education to 2442”
“SMS 4” for receiving SMS relating to Health to 2442”
“SMS 5” for receiving SMS relating to Consumer goods and Automobiles to 2442”
“SMS 6” for receiving SMS relating to Communication/ Broadcasting Entertainment/IT to 2442”
“SMS 7” for receiving SMS relating to Tourism and leisure to 2442”
“SMS 8” for receiving SMS relating to Sports to 2442”
“SMS 9” for receiving SMS relating to Religion to 2442”
The DND feature does not affect personal messages or person to person messages which are private communication by individuals.
How to Deactivate DND from any Number?
As a BetaSMS client, we wouldn’t want the messages you send via our platform to hit DND numbers. All you need to do is to tell your recipients to deactivate their line from DND service.
To Unsubscribe from DND (Do Not Disturb) for all networks:
For MTN Lines Text STOP to 2442 and after 5 minutes Text ALLOW to 2442.
For Airtel Lines Text Stop to 2442 and after 5 minutes Text Out to 2442.
For GLO Lines Text Stop to 2442 and after 5 minutes Text CANCEL to 2442.
For 9MOBILE Lines Text STOP to 2442 and after 5 minutes Text START to 2442.
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